CitiConnect: Integration and Connectivity
Connect and integrate disparate municipal systems for unified operations and data sharing.
Overview
CitiConnect serves as the integration hub for municipal systems, enabling seamless data flow between different applications and platforms. It provides a contact center solution with multimedia support and social media integration.
Key Applications
- Integration with existing municipal systems
- API management for third-party connections
- Multimedia support (voice, SMS, email, fax)
- Social media integration
- Real-time data synchronization
Why CitiConnect?
- Elimination of data silos and duplication
- Improved data accuracy across systems
- Enhanced reporting capabilities with unified data
- Reduced manual data entry and transfer
- Future-proofing through standards-based integration
Integration Framework
CitiConnect provides a robust integration framework that connects disparate municipal systems.
API Management
Comprehensive API management for third-party connections with secure authentication and monitoring capabilities.
Data Transformation
Convert data between different formats and structures to ensure seamless communication between systems.
Workflow Automation
Automate business processes across multiple systems with rule-based workflows and triggers.
Pre-Built Connectors
CitiConnect includes ready-to-use connectors for common municipal systems, reducing integration time and effort.
Billing Systems
GIS Systems
ERP Solutions
SCADA Systems
Technical Specifications
CitiConnect is built on industry standards to ensure compatibility and future-proofing.
API Standards
- REST API Support:Industry-standard RESTful APIs
- SOAP Support:Legacy system compatibility
- WebSockets:Real-time data exchange
- OpenAPI:API documentation standard
Security Features
- OAuth 2.0:Secure authorization framework
- API Key Management:Secure access control
- Data Encryption:TLS/SSL for data in transit
- Audit Logs:Comprehensive activity tracking
Break Down Your Data Silos
Discover how CitiConnect can unify your municipal systems for improved data sharing and operational efficiency. Contact us today to schedule a demo.