Citi-OS: The Complete Smart City Platform
A unified digital ecosystem for municipal management, connecting infrastructure, services, and citizens.
The SA patented Citi-OS system is designed to optimize service delivery management, Water Infrastructure Digitisation, and Disaster Management.
(No: 2013/02060)
Implementation
Co-Sell Certified
Nominated
One Platform to Connect People, Process, Technology
Citi-OS is our flagship smart city platform that provides a comprehensive digital ecosystem for municipal management. It connects infrastructure, services, and citizens through intelligent modules designed to work seamlessly together while also integrating with existing systems.
Unified Platform
Unified platform for all municipal services
Seamless Integration
Seamless integration with existing systems
Modular Architecture
Modular architecture for flexible deployment
Real-time Analytics
Real-time data collection and analysis
Comprehensive Reporting
Comprehensive reporting and dashboards
Scalable Solution
Easily scales from small towns to major metropolitan areas
Platform Architecture
Citi-OS features a modular, microservices-based architecture designed for scalability, flexibility, and interoperability.
⚛️ Presentation Layer
Delivers intuitive user interfaces across web and mobile platforms
📦 Application Modules Layer
Houses specialized modules for different municipal functions
⚙️ Core Services Layer
Delivers essential services such as user management, security, workflow, and notifications
🔄 Integration Layer
Provides APIs, connectors, and data transformation services
💾 Data Collection Layer
Connects to IoT devices, sensors, existing systems, and external data sources
Citi-OS Modules
Our comprehensive suite of specialized modules work together to provide a complete smart city solution.
CitiIOT
Infrastructure digitisation and management through IoT devices and sensors
CitiCall
Customer relationship management with end-to-end incident and task management
CitiDMS
Document Management System for storing, organizing, and retrieving municipal records
CitiComms
Including CitiZen and CitiStaff mobile apps to streamline citizen-staff interactions
CitiConnect
Contact center solution offering multimedia support and social media integration
CitiAnalytics
Smart analytics and business intelligence tools with customizable dashboards
Seamless Integration Ecosystem
Citi-OS connects with your existing municipal systems, third-party applications, and external data sources to create a unified operational view.
Municipal Systems
IoT & Infrastructure
External Services
Citi-OS has transformed how we manage our municipality. From water management to citizen services, everything is now connected and visible in one place, helping us make better decisions faster.
Sipho Mkhize
Municipal Manager, Ugu District Municipality
Ready to transform your municipality?
Discover how Citi-OS can help you optimize service delivery, reduce costs, and improve citizen satisfaction.