CitiIOT: Infrastructure Digitization and IoT Management
Connect, monitor, and manage all your municipal infrastructure through IoT sensors and devices.

Overview
CitiIOT provides comprehensive infrastructure digitization and IoT device management capabilities, allowing municipalities to remotely monitor and control critical infrastructure components including water systems, streetlights, and municipal assets.
Key Applications
- Water infrastructure monitoring
- Borehole management
- Smart metering and consumption tracking
- Asset condition monitoring
- Leak and breakdown detection
Why CitiIOT?
- Proven ROI with South African municipalities
- Operates in challenging environments with limited connectivity
- Seamless integration with existing municipal systems
- Highly customizable to specific municipal needs
- End-to-end solution with hardware and software
Key Features
Our comprehensive IoT management platform provides the tools you need to digitize and monitor your entire municipal infrastructure.
Remote Monitoring System
Real-time monitoring of critical water infrastructure including reservoirs, pump stations, water treatment works, and boreholes
Ground Water Management
Sustainable groundwater management with multi-tier alerts: Warning Level Notifications (amber alerts) and Critical Level Alerts (red alerts)
Borehole Flow Monitoring
Precise tracking of water flow creating detailed extraction records
Centralised Borehole Dashboard
Comprehensive view of all borehole statuses across networks
Smart Meter Integration
Connection to existing and new smart meters
IoTEdgeLink Hardware
Proprietary hardware integration with sensors and flow meters
Private Network
Reliable data transmission even in challenging terrain
Water Infrastructure Health
Track operational status of key infrastructure components
Benefits
CitiIOT delivers tangible benefits for municipalities seeking to optimize resource management and improve service delivery.
Reduced Resource Wastage
Early detection of leaks and issues reduces water loss and associated costs. Municipalities have saved millions through proactive infrastructure monitoring.
Reduced Resource Wastage
Early detection of leaks and issues helps reduce resource wastage and minimize costs.
Extended Infrastructure Lifespan
Predictive maintenance through real-time monitoring helps extend the lifespan of critical infrastructure.
Improved Service Delivery
Real-time monitoring enables improved service delivery through faster response times and better resource management.

Success Story
Ugu District Municipality
Borehole Management Success
CitiIOT was deployed to monitor approximately 70 boreholes in Ugu District Municipality. Within the first three months, the system automatically notified operations staff about water pumping reaching escalation levels on 108 occasions and logged calls for plumbers 96 times.
Without this intervention, borehole water tables may have been depleted, risking the drying out of boreholes. This would have led to potential wasteful expenditure of 1-2 million rand per borehole and, more critically, would have restricted access to potable water for rural communities.
Request detailed case studyReady to transform your infrastructure management?
Contact us today to schedule a demonstration of CitiIOT and discover how it can help your municipality reduce costs, improve service delivery, and extend infrastructure lifespan.